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Introducing Afternic’s New Pending Review Self-Serve System: Streamlining Your Domain Management

self-serve

We know that one of the most significant pain points for sellers is handling domains in review. The process often required lengthy support interactions and could delay getting your domains to market. Today, we’re changing that. 

We’re introducing the Pending Review self-serve system, a powerful new tool that puts control back in your hands. This transforms how you manage domain listings under review at Afternic, making the process faster, simpler, and more transparent than ever before. 

 

Understanding Pending Review Domains 

At Afternic, we’re committed to maintaining the highest standards of listing integrity. When domains are flagged for review, it’s part of our quality assurance process to ensure that all listings are current, accurate, and ready for immediate sale. 

Domains may enter the pending review status for several reasons: 

  • Domain Expiration: The domain has expired. 
  • Registrar Transfer: The domain has been moved to a different registrar. 
  • Updated Registrant Information: Changes have been made to the registrant’s Whois details. 
  • Afternic Platform Syncing Delays: Delays in syncing your listing with our wider platform. 

 This systematic approach helps to protect both buyers and sellers, ensuring that domains list on Afternic are verified and ready to buy. 

 

The New Self-Serve Process 

With the new self-serve system, you can now process pending review domains quickly and independently, eliminating the need to reach out to support (except for compliance reviews). 

Processing pending review domain names at Afternic is now quicker and easier. Resubmit your listings, and your pending review domains will be updated. The resubmission process can take up to 24 hours.

 

Here’s how it works: 

  1. Identify In Review Domains: If you have domain names with an In Review status, a refresh button will appear next to them. 
  2. Quick Resubmission: Simply click the refresh button to resubmit your domain listing into our system. The resubmission process can take up to 24 hours and can be attempted only once within this timeframe. 
  3. Bulk Resubmission: For those with multiple listings in review, you can select various domains and click “Resubmit Listings” in the footer toolbar to process them in bulk. 
  4. Automated Integrity Checks: Once resubmitted, our system will analyze the domain name and perform necessary integrity checks to ensure it meets our listing standards. Approved domains are automatically reactivated and made available for sale. 

 

Compliance Reviews 

It’s important to note that compliance reviews remain an exception to the self-serve system. Domains flagged for compliance reasons, such as those containing trademarked terms, will still require manual review by our support leadership team. 

  

A More Efficient Experience 

This update significantly reduces the time you spend managing your Afternic listings while maintaining the integrity and quality of our platform. We are committed to delivering the best possible experience for our users, and the Pending Review self-serve system is a testament to that commitment. 

 

What’s Next? 

We’re excited to launch the first iteration of the Pending Review self-serve system, but we’re not stopping here. New features and updates will come to the system, further reducing your listing management time. You’ll be able to read about those updates first through the Afternic blog. 

Head to your Portfolio page to explore this new feature and experience the ease and efficiency it brings to managing your Afternic listings. As always, we want to hear your feedback. You can share it with us on X by tagging @Afternic, or email us on domaincommunity@godaddy.com. 

James Iles is the domain investment community manager for GoDaddy. Prior to this, James was a prolific writer in the domain name industry through outlets such as JamesNames.com and DomainNameWire.com. Outside domaining, James’ free time is taken up by his baby daughter.

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